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You may check out all the available products and buy some in the shop
Return to shopFree Shipping
₹0 delivery charges on all orders, always
Fast Dispatch
Orders dispatched within 1–2 business days
Pan India Delivery
We deliver to every serviceable pincode in India
Live Tracking
Real-time tracking link sent via email & SMS
1
Shipping Overview
The essentials, at a glance.At Spectrum Oltre, we've partnered with Shiprocket — one of India's most trusted logistics aggregators — to ensure your order reaches you safely, swiftly, and with complete transparency.
Whether you're ordering a statement hoodie from Mumbai, a co-ord set from Bangalore, or walking into our Kolkata store to pick up your favorites — we've designed our shipping experience to match the quality of our products.
🎉 Every order ships absolutely free. No minimum order value, no sneaky shipping fees at checkout. What you see is what you pay.
2
Delivery Timelines
When can you expect your order?Once your order is placed, our team gets to work immediately. Here's a breakdown of estimated delivery timelines based on your location:
| Region | Estimated Delivery | Speed |
|---|---|---|
| Kolkata & West Bengal | 2–4 business days | Fastest |
| Metro Cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Pune) | 4–6 business days | Standard |
| Tier 2 & 3 Cities (Jaipur, Lucknow, Bhopal, Patna, etc.) | 5–8 business days | Standard |
| North-East & Remote Areas (J&K, Himachal, Assam, etc.) | 7–12 business days | Extended |
Delivery timelines are estimated and begin after your order is dispatched. Actual delivery may vary slightly due to courier operations, weather conditions, or public holidays.
3
Your Order Journey
From checkout to your closet — here's how it works.1
Order Placed
You place your order & receive instant confirmation via email
2
Order Processed
We pick, quality check & carefully pack your items within 1–2 days
3
Shipped Out
Your parcel is handed to our courier partner with a tracking link sent to you
4
Delivered
Your Spectrum Oltre order arrives at your doorstep — time to style!
Tracking your order: Once dispatched, you'll receive an email and SMS with your tracking ID and a direct link to track your shipment in real-time via Shiprocket's tracking page.
4
Payment Options
Pay the way that works best for you.We've partnered with Razorpay — India's leading payment gateway — to offer you secure, seamless, and instant payment processing. Choose from:
UPI
Google Pay, PhonePe, Paytm, BHIM & all UPI apps
Cards
All Debit Cards, Credit Cards (Visa, Mastercard, RuPay & more)
Cash on Delivery
Pay in cash when your order arrives at your doorstep
All online transactions are 100% secure and encrypted through Razorpay's PCI-DSS compliant payment infrastructure. Your financial data is never stored on our servers.
5
Important Shipping Details
A few things to keep in mind.- Order Processing Time: All orders are processed within 1–2 business days (excluding Sundays and public holidays). During sales or high-demand periods, processing may take up to 3 business days.
- Business Days: Monday to Saturday. Orders placed on Sundays or public holidays will be processed on the next business day.
- Order Confirmation: You'll receive an order confirmation email with your order details immediately after placing your order. A second email with tracking information will be sent once your order is dispatched.
- Incorrect Address: Please ensure your shipping address is accurate and complete. Spectrum Oltre is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
- Multiple Items: If your order contains multiple items, they may arrive in separate packages but will all be shipped free of charge.
- Delivery Attempts: Our courier partners will make up to 2–3 delivery attempts. If the package remains undelivered, it will be returned to our warehouse and a refund will be initiated.
Please inspect your package upon delivery. If you notice any external damage to the packaging, please record an unboxing video and contact us immediately at spectrumoltre@gmail.com for a swift resolution.
6
Local Store Pickup — Kolkata
In the city? Skip the wait.If you're in Kolkata, you have the option to visit our store and shop directly — no shipping required, no waiting for delivery. Try before you buy, feel the fabric, and walk away with your favorites.
📍 Spectrum Oltre Store
20, Block B, Bangur Avenue, Kolkata, West Bengal 700055
Walk in, explore our collection, and experience the brand in person. Our team is always happy to help you find the perfect fit and style.
For online orders with store pickup, select "Store Pickup" at checkout (if available) and collect your order once you receive a confirmation message that it's ready.
7
Returns & Exchanges
Not the right fit? We've got you.We want you to love every piece you order from Spectrum Oltre. But if something doesn't work out, our return and exchange process is simple and hassle-free.
- You can return or exchange items within 7 days of receiving your order.
- Items must be unworn, unwashed, and in original condition with tags intact.
- Refunds are processed within 7–10 business days to your original payment method.
For the complete return and exchange policy, including eligibility, process, and refund details, please visit our Returns & Exchanges page.
8
Frequently Asked Questions
Quick answers to common shipping queries.Yes, absolutely! We offer free delivery on all products across India — no minimum order value, no hidden charges. The price you see at checkout is the final price you pay.
Once your order is dispatched, you'll receive an email and SMS with your tracking ID and a direct tracking link. You can use this to monitor your shipment in real-time through Shiprocket's tracking portal.
We accept COD (Cash on Delivery), UPI (Google Pay, PhonePe, Paytm, etc.), and all card types (Debit, Credit — Visa, Mastercard, RuPay). All online payments are secured through Razorpay.
We deliver to all serviceable pincodes across India through our logistics partner Shiprocket. At checkout, you can verify your pincode to confirm delivery availability and estimated timeline for your area.
Address changes are possible only before your order is dispatched. If your order hasn't been shipped yet, email us immediately at spectrumoltre@gmail.com with your order number and the updated address, and we'll do our best to accommodate the change.
Our courier partners will attempt delivery 2–3 times. If the delivery remains unsuccessful, the package will be returned to us. We'll then reach out to you to arrange a re-shipment or process a full refund.
We're sorry to hear that! Please email us at spectrumoltre@gmail.com with your order number, photos/video of the damaged item, and we'll arrange a replacement or full refund right away. We recommend recording an unboxing video as proof.
Need Help With Your Shipment?
Our team is here to assist you with any shipping-related queries. Reach out and we'll respond within 24 hours.
Email Us
spectrumoltre@gmail.com
Visit Our Store
Bangur Avenue, Kolkata 700055
Shipping Partner
Shiprocket (Pan India)
This policy was last updated on April 1, 2026. Spectrum Oltre reserves the right to modify this policy at any time without prior notice.